New Drop!! DESI GIRL SUMMER!! THE TRENDIEST OUTFITS YOU CAN ASK FOR!!

FAQs

  • Do you have a store front and where is it located?
Our residence showroom/studio is located in North Brampton.
  • Can we visit your showroom/studio and try out the outfits before buying?
Yes, for sure. Please book an appointment to visit the showroom/studio by emailing us or DM on IG.
  • Do you ship internationally?
Yes, we do worldwide shipping.
  • How much is shipping?
Shipping charges depend on your shipping address, weight and volume of the order. Once you enter your shipping address you will see different shipping options. 
Canada Post: At this time, Canada post does not guarantee a designated ship window. 
DHL: Express shipping is done with DHL 3-7 Business Days
  • What are your shipping timelines?
Ready to ship: The processing time is 1-2 business days to ship the order from the date of purchase.
Other outfits: We stock limited pieces, so if we have what you ordered in stock we ship within 1-2 business days from date of purchase. If we don't have in stock its made to order, in which case our general timeline is 5-6 weeks to ship the order from the date of purchase. 
We do accept fast turn arounds for made to order outfits (made to measure including). Please email, live chat or DM us on IG to find out the possibilities. There might be a small rush fee depending on how fast you need the outfit. We have set a record of fastest delivery in 10 business days for made to order outfit so far!! 
Bridal/Exclusive outfits: 8-10 weeks, however, depends on the work involved. We will confirm the exact timeline during initial consultation appointment. 
  • What if we need the order urgently?
We do accept rush orders with a small rush fee. Please email us if you need any outfit urgently, we can discuss the delivery and will make sure to deliver on time based on our confirmation.
  • How does your sizing work?
Our sizes are based on Canadian standard sizes. Please refer to the "Sizing" at the bottom of the page. If you are interested in purchasing standard sizes we highly recommend you to check the size chart provided in description of each product. Our pieces generally run snug fit, so if you prefer comfortable fit, we highly recommend purchasing 1 size up (bigger). Same rule applies for anyone who are in between sizes. Its highly recommended to purchase 1 size up. 
Regarding length of outfits, our outfits are based on general height of 5'5"-5'6", plus heel height. If you are shorter or taller and are planning not to wear heels, we highly recommend you to purchase made to measure. 
  • How does your made to measure work?
Firstly, you will be pleased to know that made to measure is complimentary from us because we believe in a good fitted outfit. A made to measure outfit is made from scratch specially for you considering your body type, height, outfit proportion as well as measurements. A lot goes into making a made to measure outfit. It is a personalized service we offer that you don't want to miss. 
  • What are your return policy?
We give full refund on any item purchased, if, they are completely different/damaged when received by the customer. Customer must report about the issue within 2 days of receipt of the order. We will evaluate the issue and only if the issue is genuine we would refund full amount (excluding shipping). Otherwise, all sales are final and non refundable.

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